Thank you for choosing REM Electronics Supply Company, Inc., to produce your specified electronic equipment. We are committed to providing you with high-quality components and ensuring your satisfaction. To guarantee your confidence in our products, we offer the following warranty:
- Warranty Duration: Our warranty for printed circuit boards and manufacturing services is valid for a period of one (1) year from the date of the invoice.
- Warranty Coverage: We warrant that our products and services will be free from defects in material and workmanship under normal use and conditions. This warranty covers any failures or malfunctions that occur during the warranty period.
- Warranty Claim Process: If you encounter any issues with our products or services within the warranty period, please notify us immediately by contacting our customer support team. We will provide you with instructions on how to proceed with the warranty claim.
- Warranty Remedies: In the event of a valid warranty claim, we will, at our discretion, either repair or replace the defective units free of charge. The replacement or repaired PCBs will be shipped to you at our expense.
- Limitations and Exclusions: Please note that our warranty does not cover damages or failures caused by misuse, improper handling, neglect, unauthorized modifications, accidents, or any other circumstances beyond our control. Additionally, our warranty does not cover any damages or losses resulting from the use of our products in conjunction with other components, unless explicitly specified by us.
- Disclaimer of Consequential Damages: In no event shall we be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or performance of our PCBs, even if we have been advised of the possibility of such damages.
- Non-Transferable: This warranty is non-transferable and applies only to the original purchaser of the products and services.
Please carefully read and understand this warranty statement before using our products and services in relation to printed circuit boards (PCBs). If you have any questions or concerns regarding our warranty policy, please don’t hesitate to reach out to us.
Thank you for your business.